![]() Depending on the issue, you'll see an option to message us, call us, use the PayPal chatbot, or ask the community.Ĭalls are answered every day from 8AM – 8PM CST. The email may be convincing enough to get you to take the action requested. Steps 1 and 2 of our How to Transfer Money to PayPal tutorial will show you how this is done, if you need some reminding. If the information you’re shown doesn't answer your question, scroll down.Depending on the issue and whether or not you're logged in, you'll see an option to message us, call us, use the PayPal chatbot, or ask the community.If the information you're shown doesn't answer your question, scroll down. Contact PayPal for answers to all of your online payment questions or to sign up for our services PayPal is the world's leading online payment processor.Choose the issue that most closely matches your reason for contacting us. Although theres no way to email PayPal directly anymore, writing to them on Twitter or Facebook is the next best thing.To contact us on Instagram, go to /PayPal Contact Us To learn more about online safety, visit our Security Center. After you send us the email, delete it from your inbox. To report a suspicious email or website, forward it to and we’ll investigate it for you. Some emails may have PayPal Support as the display name even though the email address might be something different, like, for example. Before sending anything, login to PayPal and check that you received a payment. To contact us on X (Twitter), go to /AskPayPal Suspicious display name or email address: Whenever you receive an email that appears to be from PayPal, take a closer look at the sender’s address and display name. To contact us on Facebook, go to /PayPalUSA Agents answer messages between 7AM CST – 10PM CST M-F and 8AM CST to 8PM CST Saturday and Sunday. ![]() Just log in to PayPal, go to your Message Center and choose “Ask the PayPal Assistant.” If the PayPal Assistant can’t answer your question you can be transferred to an agent.
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